Jetty Road Retreat FAQs

Which cabin has the best view?
Each of the four cabins offer breathtaking views over the Gippsland Lakes from the living area and deck.  Cabins 4, 5 and 6 also feature lake views from the main bedroom.

What do I need to bring?
Deluxe hotel quality bedding, sheets and towels are provided for your stay so no need to bring your own.  The cabins are self-contained, so it’s a good idea to stock up on provisions before you arrive, then simply settle in and take in the view.  Bathroom and tea/coffee amenities are provided for convenience on day of arrival.

What cooking facilities are provided?
There is a good selection of pots, pans and cooking utensils, including plasticware for outdoor dining, coffee plunger and teapot.  Kitchen basics such as foil, cling wrap, canola spray, paper towel, salt and pepper are also in place for convenience.

Is there Wi-Fi?
Jetty Road Retreat does not offer Wi-Fi so you can fully immerse yourself in the beautiful surroundings. If you need to connect to your digital world, nearby Metung and Lakes Entrance offer free Wi-Fi options, details of these are included in our guest information folder.

Is there good mobile phone reception?
We are situated in a rural location, so some mobile phones may not get good coverage at our Retreat, with the exception of Telstra which has a good signal.

Where is the nearest supermarket?
Lakes Entrance is under 15 minutes’ drive from our Retreat where you’ll find Safeway, ALDI and IGA supermarkets.  If you’re traveling through Bairnsdale on your way, this is a good place to stock up before you arrive.

Are there any shopping amenities/restaurants nearby?
Nungurner is situated between Metung and Lakes Entrance, which provide for a range of dining options, cafes and shopping amenities within 10 or 15 minutes’ drive in either direction from our Retreat.

Can I bring my boat?  
Yes. Our private jetty is situated directly below the cabins and is suitable for small-medium size boats.  Larger vessels can use the public jetty situated adjacent to this.  Please let us know at time of booking if you’ll be bringing a boat. Boat trailers can generally be parked on site at Jetty Road Retreat in visitor parking bay.

Do I need to book a time to use the kayaks?
No. We have a range of single and double kayaks available for guest use, with paddles and life vests also supplied.  Kayaks need to be wheeled to the foreshore and returned to their on-site storage area after use.

Are any of the cabins wheelchair accessible?
No.  Cabin 5 provides the best access with minimal steps. Country House Retreat is wheelchair accessible and offers a range of mobility aids.

Are pets permitted at Jetty Road Retreat?
Generally no, although during our low season pets may be permitted at owners discretion.  Please contact us to discuss before you book.  Country House Retreat welcomes pets year-round.

Is there a Reception area and/or how do I access the cabin when I arrive?
We don’t live directly on-site but are close by if you require any assistance during your stay.  Access is via key-safe, with details provided to you at time of booking.

Country House Retreat FAQs

Will I have exclusive access to the property during my stay?
Yes.  Country House Retreat is yours to enjoy exclusively throughout your stay.

Do I need to bring wood for the pizza oven/outdoor fire pit?
No.  A supply of wood is provided for your stay.  Kindling/additional wood can be sourced from the bush located at the rear of the property if required.

How do I use the pizza oven?
Instructions are provided in the guest information folder.  If you’re planning to use the pizza oven it’s best to light it in advance (eg, early afternoon for evening use).

What cooking facilities are provided?
There is an extensive range of quality cookware, serving dishes and appliances (slow cooker, sandwich press, electric frypan, Weber Family Q), plus plasticware for outdoor dining.  
Kitchen basics such as foil, cling wrap, paper towel, canola spray, salt and pepper and herbs and spices are also in place for convenience.

Is there Wi-Fi?
Unlimited free Wi-Fi is available at Country House Retreat.

Is there good mobile phone reception?
We are situated in a rural location, so some mobile phones may not get good coverage at our Retreat, with the exception of Telstra which has a good signal.

Where is the nearest supermarket?
Lakes Entrance is under 15 minutes’ drive from our Retreat where you’ll find Safeway, ALDI and IGA supermarkets.  If you’re traveling through Bairnsdale on your way, this is a good place to stock up before you arrive.

Is the property wheelchair accessible?
Country House Retreat has a wheelchair ramp and one accessible bathroom.  We also provide a range of mobility aids for guest use. Please refer to our Access Guide for further information.

Are pets permitted at Country House Retreat?
Well behaved pets are welcomed and well catered for at Country House Retreat.  The property is securely fenced and has a wire/chain run within the fenced area.  Pets are permitted indoors excluding bedrooms.

Is there ample parking?
There is plenty of parking space for cars and trailers, including two undercover bays.

Are there any animals at the Retreat?
Country House Retreat is part of a working farm.  As such there may be cattle and sheep grazing nearby during your stay.  Our sheep keep the grass down in the driveway, so gates may need to be closed after use.  Pets are not permitted to chase the livestock.